Live Music City's primary goal is to create a pleasant environment for you to purchase tickets just as easy as finding a show. The policies are set forth to ensure your security and to explain Live Music Citys purchase policy. Each ticket that you purchase is also subject to the additional terms set forth by the promoter and venue.

Currency

All ticket prices for events occurring in the United States are stated in U.S. Dollars.

Payment Methods

Live Music City accepts American Express, Visa,  Master Card, and Discover as types of payment to purchase tickets.

Who You Are Buying From

Live Music City acts as an agent for those you are promoting the events. When you purchase tickets for an event through Live Music City, Live Music City will then be handling the transaction and collecting payment for the promoting party. There will be will call (pick up at event window) and Print At Home only at promoter preference, this to save us from having to charge a shipping fee and guaranty of delivery.

Pricing and Availability

Live Music City provides tickets on behalf of promoters, teams, bands and venues. Live Music City does not set the price of tickets or seating locations. Live Music City does not control the availability of tickets. Tickets are sold on first come first serve basis.

Order Confirmation

You will receive a confirmation in the form of an e-mail. If you do not receive a confirmation within 24 hours it is your responsibility to contact Customer Service Department.   [email protected] / 877-563-4163

Processing Fees

The processing fees are set forth by Live Music City, they are for handling and processing of the ticket. There is no mailing of tickets to keep fees down.

Cancelled or Postponed Events

Purchases for cancelled events will be issued a full refund by the event provider including processing fees. Postponed tickets will still be valid and can be used at the later date. Refund is also available if promoter permits.

Opening acts

Opening Acts are not guarantied. There will be no refund for cancellation of opening act.

Refunds and Exchange

Before completion of your order be sure to carefully review event, date, quantity, and seat location. Once tickets are purchased refund can only be due to cancellation or promoter's will.

Delivery

Live Music City will be using will call (pick up at event window) or Print At Home as it's only form of delivery to guaranty delivery and to keep prices as low as possible.

Venue Policies

Purchasing of tickets dose not only mean that you agree to Live Music City's policies, but also the policies of the venue and promoter. The promoter holds liability for the show and has the right to eject anyone that they feel necessary. Recording of the show is up to promoter policies.